Strategic Directions

PDF document

Vision

To be a world class authority and supplier of hydrospatial information.

Mission

The Canadian Hydrographic Service (CHS) supports government priorities and meets its obligationsFootnote * by providing up-to-date, authoritative and standardised hydrospatial information.

Values / quality policy

Aligned with the Public Service and Fisheries & Oceans Canada (DFO) Values of Respect for democracy, Respect for people, Integrity, Stewardship and Excellence.

CHS will maintain a Registered ISO 9001 Quality Management System to enable us to supply these services in an efficient, cost-effective, and responsible manner by ensuring we provide:

  1. Responsiveness to clients
  2. Consistent delivery of valued products and services
  3. Consistent analysis and decisions based on risk management
  4. Continuous improvement efforts through innovation and adoption of best practices
  5. Organizational commitment to having a rewarding and healthy workplace

Quality objectives

The following objectives are measured by CHS Level of Services

  1. Timeliness release of critical quality information for safe navigation
  2. To be responsive to clients
  3. Healthy and rewarding workplace
Date modified: